Privacy Policy

Last updated: July 30, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, apply for insurance, or contact us for assistance. This may include:

  • Personal identification information (name, email address, phone number)
  • Insurance-related information (vehicle details, property information, claims history)
  • Financial information (credit history, payment information)
  • Communication preferences and marketing opt-ins

2. How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and process applications
  • Manage your insurance policies and assist with claims
  • Communicate with you about your account and services
  • Send you marketing materials (with your consent)
  • Comply with legal and regulatory requirements
  • Improve our services and website functionality

3. Information Sharing

We may share your information with:

  • Insurance Carriers: To obtain quotes and process applications
  • Service Providers: Who assist us in operating our business
  • Legal Authorities: When required by law or to protect our rights
  • Business Partners: With your consent for specific services

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your consent.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about how your data is shared

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance-related information may be retained for longer periods due to regulatory requirements.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Vulcan Insurance Group
Phone: (407) 205-8682
Email: contact@vulcaninsurancegroup.com
Address: [Your Business Address]

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you may request information about the personal information we collect, use, and disclose about you, and request deletion of your personal information.